Support

Early access opens in winter 2026/27. Riders will be let in a few at a time by email invite; then you sign in to the app with that email.

Make sure no other app (Zwift, Garmin Connect and so on) is connected to the trainer, since it only accepts one connection. If it still won't appear, turn Bluetooth off and on and wake the trainer by pedalling.

Connect Strava from Account in the app. Saved rides then sync with their map and route. Your ride history shows the sync status, lets you retry, and links straight to the activity on Strava.

Open the ride in History. Photos taken during the ride are there, each with a download button so you can add them to your Strava activity.

Both are in Account in the app. Disconnecting stops all future syncing straight away; you can also revoke access from your Strava settings. Deleting your account removes your rides, photos and routes.